Magrath Sheldrick's legacy immigration system relied heavily on manual data entry, causing errors, delays, and higher costs. Customer data was fragmented across repositories, impacting efficiency and security. Additionally, the system lacked role-based permissions and audit trails, making it difficult to manage document access across multiple locations. A modern, integrated solution was crucial to improve data management and streamline operations.

Icreon developed a comprehensive web-based workflow platform for Magrath Sheldrick to streamline visa processing, automate data entry, and improve security. Featuring OCR integration, automated workflows, and robust reporting, the solution ensures seamless data management, enhanced compliance, and improved stakeholder communication. 

Direction

Magrath Sheldrick aimed to improve efficiency in processing visa applications by consolidating fragmented data, reducing manual entry errors, and ensuring compliance with GDPR. The solution needed to provide secure access, enhance communication between stakeholders, and streamline document retrieval across multiple locations.

Speed

Icreon developed a robust, API-driven system to streamline visa applications, integrating a multi-site database, rules engine, and workflow automation. The system extracts text from scanned certificates using OCR, reducing manual input, and ensures secure document access with GDPR compliance. A centralized client repository, audit trails, and reporting tools enhance efficiency. With automated notifications and a seamless stakeholder experience, the solution accelerates processing while maintaining strict regulatory standards.  

Velocity

The solution enhanced data accuracy, reduced processing time, and improved operational efficiency. By centralizing client data, ensuring GDPR compliance, and providing detailed audit trails, Magrath Sheldrick experienced improved employee satisfaction, better customer experiences, and accelerated visa application processing.