Build the Future of Consumer Goods with Digital Commerce
We help businesses elevate the customer journey from the first digital experience and conversion to order management, fulfillment, and driving customer loyalty. For the past 24 years, Icreon has been the trusted advisor for leading CPG brands. Our deep industry expertise across various sectors – fashion, luxury, food & beverage, and home décor – allows us to tailor solutions that seamlessly integrate with your existing infrastructure. This ensures a smooth and personalized digital experience for your customers, ultimately boosting conversions and fostering long-term loyalty.
At Icreon, we help you from CX strategy to selecting, implementing, and optimizing the right commerce platforms to managed services. Leveraging our failsafe proof of concept to production methodology, we work with our clients to achieve success through increased automation, predictive maintenance, experience-led design, and data-driven decisions.
Consumer Goods Tech Solutions
Empower your Consumer Goods business with Icreon's innovative solutions, enhancing strategy, operations, and profitability across the value chain.
Strategy & Consulting
Icreon helps you take a holistic and ROI-first approach with data-driven strategy and consulting services. Our consultants work closely to understand your customers, evaluate their needs, behaviors. With these insights, we identify capability gaps and develop growth strategies aligned with your objectives - pushing your business forward and maximizing success.
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CX Design & Personalization
At Icreon, we help you design and implement powerful strategies to deliver action-oriented customer experiences across all your digital touchpoints. Our CX experts leverage data insights, advanced tools, and techniques to deliver personalized content, offers, and interactions, driving engagement, loyalty, and ultimately, revenue growth.
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Composable Commerce
Icreon helps you harness the power of composable commerce to future-proof your consumer goods business. Our innovative approach lets you build your ideal e-commerce solution by picking and choosing best-in-breed features. With us, you can adapt quickly to new trends, personalize the customer experience, and gain a competitive edge – all without being locked into a rigid platform.
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Order Management
Icreon's experts help you streamline the entire process, from order placement to delivery. Leveraging advanced technology, we optimize inventory management, order fulfillment, and logistics, ensuring timely deliveries and minimizing stockouts. With a focus on scalability and efficiency, our solutions empower businesses to meet customer demands with precision while enhancing overall operational performance.
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Digital Product & Platform Engineering
Icreon's digital product & platform engineering services enable rapid scaling and faster time-to-market. With over 400 engineers leveraging agile methodologies and cutting-edge tech infrastructure, we specialize in web, apps, commerce, and cloud platforms. Our expertise ensures efficient deployment and optimization of digital products, empowering your business to thrive in the digital landscape.
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Membership & Loyalty Programs Partner
Icreon is your partner in redefining customer engagement strategies to boost brand loyalty and retention. Through data-driven insights and personalized approaches, we build bespoke membership and loyalty programs that resonate with your audience. From design to optimization, we help build enduring relationships, driving repeat sales and brand advocacy.
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Optimization & Maintenance
Icreon's optimization and maintenance services guarantee peak performance for digital experiences, applications, and infrastructure. From product upkeep to security management, we deliver unparalleled support, ensuring unwavering performance. With proactive measures, we safeguard your digital assets, providing continuous support to maintain optimal functionality and security.
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TRUSTED BY INDUSTRY LEADERS
Custom Accelerators
Get to Market Faster
Try before you buy with a true proof of concept in our fully integrated sandboxes. Experience for yourself how your business model works with the leading technology platforms
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500+Team On-Staff
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97%Client Retention Rate
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24+Years of Growth
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9Locations