The customer holds the keys for future growth. Tap into the extraordinary world of experience led business growth backed by real-time customer diagnostics and data analysis
Icreon creates experiences by understanding customers from the inside out – then capturing customer sentiment, implicit and explicit desires and opportunities to delight them. We do customer diagnostics to provide critical insights needed for your comprehensive CX transformation
Our Clients
Digital Experience Platform
Never lose a chance to foster 1:1 relationship with your customers or partners. With Digital Experience Platforms like Sitecore, we create consistent experiences across channels, geographies and devices based on customer needs and preferences
Customer Data Intelligence
Consolidate critical data about your customers across siloed systems to achieve your cross-functional business objectives. Our customer experience team work on details and activities collected to gain deeper understanding and create meaningful business relationships
Cognitive Analytics
At Icreon, we provide actionable insights and recommendations to drive business outcomes. We leverage AI and ML powered analytics to gain visibility into systemic performance gaps and challenges occurring in cultivating new customer engagements
Customer Data Platform
Unify all customer data at one place and make the data available across all systems in your tech stack with the power of customer data platforms. Our CDP experts help businesses scale personalization efforts and stay relevant with next best action plan, leading to the next best experience for your customers
Our Solutions
Strategy + Consulting
We approach digital consulting from a holistic perspective to boost your business to the next level.
Customer Experience
Digital & technology solutions that enhances your customer’s experience for growth.
Technology + Engineering
Icreon's digital solutions maximize our client technology investments for enabling better experiences.
Enterprise Platforms
By always innovating, we tap into the maximum potential of enterprise platforms.
Digital Business Optimization
Icreon clients deliver digital business solutions that set best practices.
Acceleration Studio
Innovation takes insight, inspiration, aspiration and action. We bring together the greatest minds to give you what you need to get to 'What's Next" now.
How We Work
ENSURE
STABILITY
We build digital infrastructure to ensure our clients have the foundational stability to meet the unexpected and to deliver on their digital transformation.
GAIN
MOMENTUM
We design new operational models, workflows, tools, and systems to enable our clients to run their businesses more fluidly and more efficiently.
ACCELERATE
CHANGE
We bring ideas to market with speed and scale to help our clients augment their capacity for growth, find new sources of revenue, and embark on critical innovations.