The Top 100 IT firms of 2021, ICREON recognized as a Clutch leader.
At Icreon, we are obsessed with helping our clients succeed in their digital transformation journey. And the 20-years streak of customer success bore us the fruit of recognition as one of the top 100 IT firms of 2021.
Over the last two decades we have cultivated a culture of innovation and a long-lasting relationships with all of our stakeholders – this extends to both our employees as well as our clients. The testament to our digital innovation prowess is the mark we made as a top software development company by Clutch.
For those that don’t know; Clutch is an independent review and rating platform that caters specifically to the B2B industry. They are a go-to resource for any company looking for a capable partner to support a project.
Their lists include top service providers from a diverse range of industries all over the world. They determine their rankings from the reviews that other companies provide like one we received:
They then use the unique verification process that ensures that everything they post comes from legitimate sources. This Clutch award is an important achievement in our team’s history, as evidenced by the statement our CEO made about the news –
“We are honored to be named Clutch's annual list of India's top 100 IT firms. And we are excited to continue engineering growth for challenger brands for what's next by leveraging our digital transformation solutions.”
– Himanshu Sareen, CEO of Icreon
We say it with great pride that we have a client-retention rate of 97%. At Icreon, we don't believe in simply doing the work because the job is never actually "done" in software development. It is the trust that we build with our in-depth understanding of our varied business models and our unwavering desire for a long-term commitment that results in client delight and, with that, a retention rate that is rarely seen.
Our recognition in Clutch, which, in turn, is based on the reviews and recognition from our clients keeps us going and motivates us to prove our value as a digital transformation partner every day. As any services-based organization would relate; a lot goes behind garnering a review like the one we received from the Healthcare & Retirement Platform for conceptualizing and building a digital marketplace for purchasing health insurance:
“They went above and beyond. They’re everything I could want in a great partner. They’re not just a tech vendor; they’re an advisor and strategist. For me, it has felt like they were part of our team […] ”
Right since the discovery phase, we frequently checked in with all the stakeholders at every step of the way, we tried to understand the ins and outs of the company – its customer expectations and that of the industry – to conceptualize the future-facing digital ecosystem that is now poised for growth.
We firmly believe that successful technology decisions start and end with the business. Throughout the delivery, all behind-the-scene team members made sure they understood what the client’s business is doing today, what it intends to do in the future, and how the technology will become an important strategic enabler. We built the digital infrastructure that ensured our clients has the foundational stability to take full advantage of their digital transformation.
We understand how fast-changing the insurance industry is, and we ensured to bring the required agility in our delivery. The passionate team of ICREON that is committed to growth for our client organization burnt many mid-night oil which resulted in client satisfaction to that level that ensured not just the accolades from this account, but also a long-standing working relationship of over 2-years for support, maintenance, and upgrades.
As much as we are thrilled to be recognized as the Clutch Leader - The Top 100 IT Firms in India, we are not going to rest here. We have full intentions to continue this streak of recognitions through our continued determination of customer success leveraging innovative digital solutions to engineer growth for our client organizations, and to take them to WHAT’S NEXT first.