Data-driven Analytics and Consulting
With proven AI analytics capabilities, we can help your business seize every possible opportunity. We build recommendation engines that drive more conversions to your business. Icreon helps you with trends forecasting to fuel confident and fact-based decisions. We help you with predictive analysis to streamline and optimize your business processes with better future promises
We help companies thrive in their digital transformation journey by creating unprecedented AI-enabled solutions. Our AI consultants perform assessment and experiment with new ideas to provide recommendations on transformation of key digital platforms. We leverage analytics to provide sales assistance, real-time delivery updates, and route optimization solutions.
Customer Experience Management and Intelligence
Icreon provides creative strategy, user experience design, and buyer persona development to build out more delightful customer experiences. We equip you with big picture insights using customer behavioral analysis. We allow you to act decisively by making price adjustments and predictions and performing profile fraud analysis. By harnessing artificial intelligence capabilities, we offer 360-degree customer engagement to better align within the critical streams of the organization.
AI in Content Management
With artificial intelligence, we can optimize your content management processes to produce better results for your business. We bring automation to your online business by introducing content personalization, content moderation and workflow management. We build AI algorithms and leverage tools to create content recommendations based on user activities on the website. Our AI developers work on taxonomy refinement to produce classic search results based on inconsistent keyword patterns.
We transform how organizations compete in their industry and market by bringing intelligent automation in place. Our AI specialists work on emerging technologies to reduce back-office work such as finance, HR, IT, supply chain and other customer-facing processes. By combining innovative techniques and latest tools, we re-engineer and automate processes to achieve high productivity and efficiency.
With our AI and ML expertise, we bring power of conversational AI to power your business with responsiveness. Conversational AI is posing a dramatic change, offering immense value at customer interaction level. With chatbot implementation using Microsoft bot framework integration, we enable enterprises to focus on their responsiveness to maximize reach. We cater to several use cases including customer service, knowledge mining, job/appointment tracking, cross-sell/up-sell across various digital channels.