Manufacturers adopting AI and Automation noted up to 50% increase in leads and appointments. - McKinsey
Manufacturers navigate a complex landscape. While their products push boundaries in engineering innovation, explaining their value, and building customer loyalty often requires a different kind of innovation. At Icreon, we partner with manufacturing marketing, sales and product teams to bridge this gap.
Clarity From Complexity: We translate complex technical features into clear, concise narratives, showcasing the true potential of your solutions for a wider audience. Our solutions utilize intelligent search functionalities, faceted filtering based on key product attributes, and intuitive category structures to help customers find exactly what they need within your extensive product portfolio.
Personalize the Journey: Move beyond one-size-fits-all communication. We craft intuitive and engaging digital experiences that resonate with your target audience, driving deeper customer engagement and fostering loyalty.
Streamline the Sales Funnel: Seamless B2B customer portals and D2C commerce solutions expertly integrated into order management solutions simplify the buying process, eliminating friction for both your clients and your internal operations.
Manufacturing Technology Services
Cut down dependencies on 3rd party solutions and streamline digital landscape for greater revenues.
Strategy & Consulting Services
Icreon empowers manufacturers through strategic consulting and transformational journey mapping. Our experts harness data to unveil comprehensive customer insights. By understanding their needs, behaviors, and untapped potential, we craft tailored growth strategies. From optimizing operations to enhancing customer experiences, our services drive sustainable growth, ensuring manufacturers thrive in dynamic market landscapes.
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CX Design & Personalization
Icreon pioneers 360 CX diagnostics to deliver and design personalized experiences across various touchpoints. Our approach combines innovation with technology, sculpting experiences that incorporate action-oriented customer journeys. We leverage data insights, advanced tools, and techniques to deliver personalized content, offers, and interactions, driving engagement, loyalty, and ultimately, revenue growth.
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B2B Customer Portals
With our expert B2B consulting, design, and development services, we help you expand and streamline your manufacturing business. From ideation to development and integration with platform-based software, we help you manage your customers in one place efficiently. Our team of 400+ consultants and designers drive B2B revenue with powerful customer portals and integrations and other systems.
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D2C Commerce
Icreon’s commerce engineers help manufacturers to craft winning D2C journeys. We design, build, and optimize seamless omnichannel commerce – from your online store to in-store POS and order management. With our proof of concept to production methodology, we make sure you go-to-market faster with our powerful family of modular, composable technology partners including commercetools, NewStore, Algolia, and more.
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Data & AI
At Icreon, we offer data analytics, machine learning, and AI-powered solutions designed specifically for manufacturers. Our services enable greater automation at the workplace while optimizing various workflows. We offer you data-driven insights that help you make decisions that accelerate innovation, improve user experiences, and boost overall productivity.
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Digital Product & Platform Engineering
Icreon accelerates manufacturing innovation with digital product & platform engineering, enabling rapid scaling and faster market entry. With over 400 consultants leveraging agile methodologies and cutting-edge tech infrastructure, we specialize in web, apps, commerce, and cloud platforms. Our expertise ensures efficient deployment and optimization of digital products, empowering your business to thrive in the digital landscape.
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Optimization & Maintenance
Icreon's optimization and maintenance services guarantee peak performance for digital experiences, applications, and infrastructure. From product upkeep to security management, we deliver unparalleled support, ensuring unwavering performance. With proactive measures, we safeguard your digital assets, providing continuous support to maintain optimal functionality and security.
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Trusted by industry leading brands
“Having access to a lot of resources gave us incredible nimbleness. I could call their team in the morning with a request, and they’d fully implement it by the next morning. As we’d get results back, we could adapt and change.” - Greg Bonsib, VP Marketing, General Tools
Trusted by Industry Leaders
Worthington Industries
For over a century, General Tools, a Worthington Industries subsidiary, has supplied professionals and DIYers with tools to work smarter. Seeking to enhance customer experience, launch a new product, and boost cross-selling via a mobile app, they partnered with Icreon. Discover how Icreon fueled a century-old brand to new revenue heights and record-breaking sales.
A Security Products Leader
A globally recognized leader in security solutions transforms environments for safer living, working, and recreation. Facing shifts in consumer behavior, they needed to shift their digital experience from a catalog-styled website that targets distributors and resellers into a modern solution-selling experience that targeted end-users. Learn how Icreon helped them develop a digital go-to-market strategy with enhanced user experience to accelerate growth.
TOTO
TOTO, a top plumbing manufacturer, sought a robust platform to manage its extensive digital presence and showcase its products effectively. Partnering with Icreon, they crafted a modernized digital strategy and updated user experience to cater to their target audience in a personalized manner. Discover how this collaboration transformed TOTO's digital footprint and enhanced user engagement.
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400+Team On-Staff
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97%Client Retention Rate
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24+Years of Growth
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9Offices
