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What’s next in
retail & commerce?

These are the behaviors transforming retail in the Near Future.

Let’s Get Started

Retail and commerce are constantly reshaped by technological, social, and behavioral changes — the pandemic is just the most recent catalyst.

Brand and retail leaders must continually incorporate What’s Next to ensure ongoing relevance and keep business thriving. Digital transformation is a foundational requirement, and developing agile business behaviors is a critical success factor.

This whitepaper uncovers how retailers are converting pandemic-driven challenges into opportunities — taking advantage of the tectonic shifts underway in the broader world of commerce.

What’s Inside

  • Latest industry insights, trends, and technologies to watch in 2021

  • Actionable ways emerging technologies can be applied to accelerate commerce.

  • Case studies of leading brands that redefined transformation.

  • Formula to success: 2021 and beyond.


  • Paul Miser
    Chief Strategy Officer
    Life Sciences Lead

  • Nandini DasGupta
    Digital Strategy Consultant

Download Whitepaper