The Challenge
MLBPA is responsible for effectively communicating information to its player for everything involved from the start to the end of their career – from league news, to roster moves, to salary arbitrations, to licensing fees. At the time, all of these areas on the business side were hosted in separate platforms, and were dependent on manual data input across systems.
The operations of MLBPA involve many stakeholders – internal staff, players, agents, third party vendors. The challenge then became – how to we build a single system that can be accessed by a multitude of user groups that creates a single source of truth for all things player related.