Association Industry + Membership Services

Unleash Your Association's Potential with Innovative Digital Solutions

Revolutionize your association or membership-based organization with cutting-edge digital transformation services with the right strategy and technology to address major challenges and evolve the member experience.

Resolve your Achilles heel

Accelerate your association's progress by clearing bottlenecks with digital processes

Maintain the delicate balance of tradition and innovation with a carefully crafted digital strategy that maintains your core values and goals. Embrace digital transformation and stay ahead of the curve by using cutting-edge technologies like AI, ML and RPA automation to manage data, including member data, financial data, events, and more.

Reinvent membership engagement, event management and recruitment with the power of personalization and omnichannel digital presence to make operations faster and cost-efficient. Our digital transformation services can help streamline processes like registration, ticketing, and payment processing, which can help associations save time and reduce costs.

Digital Solutions

Associations + Membership Expertise 

Associations and membership expertise with cross-industry experience and insight.

Enterprise Architecture Strategy

Ensure interoperability between systems and improve overall organizational agility with a unified system. Our industry experts optimize operations, streamline/automate processes, and enhance customer experience by identifying opportunities for operational efficiency with a well thought out enterprise architecture strategy.

Loyalty and Strategy Design

Don't settle for less - revolutionize your approach to take your association's success to new heights. By leveraging data and analytics, associations can tailor their loyalty programs to deliver personalized and engaging experiences. Our robust loyalty program and strategy services can drive member engagement and advocacy, increasing revenue and profitability for the association.

Product and Service Design

Digital product design and development can help associations create engaging and effective digital experiences that drive member engagement and support the organization's goals. By leveraging cutting-edge technologies and design practices, associations can build intuitive, user-friendly digital products tailored to their members' unique needs. Based on our business analysis, we can help develop mobile applications, web portals, or other well-designed digital products that can enhance the member experience and help the association to achieve its mission with greater efficiency and impact.

Digital Transformation Strategy

By adopting a member-centric approach to digital transformation, your association can position itself for long-term success. Respond more quickly to changing market conditions with streamlined operations, improved member engagement, and unlocked new revenue streams. Partner with us for a well-planned digital transformation strategy to enhance brand reputation, expand reach, and gain a competitive edge in the industry.

Membership Management

An improved customer experience with a membership management portal can be a game-changer. Providing a personalized experience across all digital channels, associations can boost member engagement, loyalty, and retention. Leverage AI and machine learning to gain insights into member behavior and preferences to deliver relevant and timely communications and offerings. Let's co-create a CX strategy to stand out from the crowd.

Association Clients

Construction Skills Certification Scheme (CSCS) 
Enabling Next-Gen Technology to Reduce Application Processing Time 

CSCS is the UK's leading certification program for construction skills. It maintains a comprehensive database of individuals working in the construction industry, providing proof of their qualifications and certifications according to the nature of their work. Learn how Icreon collaborated with CSCS to transition their operations from paper-based processes to efficient digital workflows. 

Read the full case study here


  • 400+
    Digital Experts
  • 97%
    Client Retention Rate
  • 24+
    Years of Growth
  • 9