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Digital Ecommerce & Consulting Services

Innovative ECommerce Solutions for Your Enterprise Growth

We build fully integrated omnichannel digital solutions for seamless customer experience. Reinvigorate growth with our end-to-end digital ecommerce transformation services.

Digital Ecommerce Solutions

Unify your customer experience and accelerate growth with ecommerce transformation

We are a global, full-service digital solutions agency with deep expertise in digital strategy, user experience, and developing digital commerce experiences. We strategically design, develop, and implement ecommerce solutions based on your organization’s digital maturity. We help unify your customer experience and accelerate growth with an omnichannel digital presence. Changing market dynamics, underutilization of MarTech resources, and technology readiness can make it hard to drive ecommerce growth. And this is where Icreon can help.

 

From Johnson Controls to XpressSpa Group, we team up with marketing, IT, and product development departments of large enterprises to mid-market companies to deliver industry-leading ecommerce experiences. We apply learnings from behavioral science and customer experience data to engineer impactful digital products enjoyed by millions of people. Get digital roadmaps, customized in-store solutions, API integrations, and more to accelerate growth.

Digital Ecommerce & Consulting Offerings

TRUSTED BY INDUSTRY LEADERS

Success Story: Steinway & Sons
Building A Winning Digital Ecommerce Strategy

German-American piano company Steinway & Sons was seeking a next-gen digital ecommerce strategy to create truly cohesive ecommerce experiences. Icreon worked with Steinway to create a unified ecommerce experience that bridged the gaps in the customer journey to enable digital growth.

Read the complete case study here.

Success Story: Steinway & Sons

Take charge of your customer journeys with a tailored ecommerce solution

Drive omnichannel growth with personalized ecommerce experience

Digital Ecommerce & Consulting

Provide a cross-channel and intent-based personalization powered by AI-driven technology to your customers.

Digital Ecommerce Consulting & Strategy

We don’t just build ecommerce platforms; we create a long-term strategic roadmap that delivers value and evolves product to meet market changes.

Intuitive Solution & Agile Delivery

We design intuitive ecommerce products incorporating the latest technology like AI and ML. Our agile ecommerce platform delivery and maintenance ensure faster time-to-market.

Experience Implementation & Optimization

Our solid service implementation blueprint ensures successful implementation, and our experienced team optimizes delivery to ensure maximum technology readiness.

Upgrade & Maintenance

After service completion, we empower you with product maintenance and enhancements, business model innovation strategies for what’s next.

Show FAQs

FAQs Around Ecommerce Solutions:

  • What Are the Different Types of Ecommerce Solutions?

    Depending on the type of business you have, different types of ecommerce solutions can cater to your needs. Here are some examples:

    Software as a Service (SaaS)
    These are cloud-based solutions that don’t require any installation or setup. They are also scalable and easy to use, so you can easily add more features without spending much money.

    Hosted Shopping Cart Software
    This is an extension of SaaS software. It allows you to use your domain name and host it on your server, but it still has the same ease of use as SaaS solutions.

    Managed Hosting Solutions
    With managed hosting solutions, you must sign up for an account with them, and they will manage everything else for you, including security updates and backups.

    Open-Source Options
    If you want something that has an open-source code base (like WordPress or Magento), then this is probably what you should be looking at. Open-source solutions are free to download and use, but there will be some limitations on customization because of their open nature.
  • How to create an impressive ecommerce website?

    To create a unique ecommerce website, you need to know your strengths and weaknesses. You can do this by doing a thorough audit of your current website.

    You can do this by following these steps:

    Analyze your existing traffic sources
    You need to understand where most of your traffic is coming from and what kind of content attracts the most people to your site. This will help you optimize your content strategy in the future.

    Look at user behavior on the site
    Is there anything that frustrates visitors or puts them off? What pages are users frequently visiting? Are there any features that users love but could be improved upon?

    Review analytics across multiple devices and browsers
    Use Google Analytics or another service that tracks visitor behavior to see how people use the site from different devices and browsers. This will give insight into what kind of device they're using (desktop vs. mobile) and how they interact with it (whether they're browsing or buying).
  • What does an e-commerce website include?

    A typical e-commerce website includes the following elements:

    Product catalog
    A place where you can view all the products available for sale on your site. This includes information about each product, such as its price, size, color, and material. You can also display customer reviews for each product here.

    Customer accounts
    This is where customers register and enter their payment information to buy products on your website. Each account has a specific password that you can use to identify each customer when they make a purchase.

    Checkout process
    This allows customers to pay for their orders using any payment method supported by your store (for example, PayPal). It also allows them to review their orders before they confirm them – this is especially important if there are multiple items in an order.

    Secure payment gateways
    These are used by customers so that they can safely make payments online without fear of being scammed or having their credit card numbers stolen.

    Secure delivery methods/options
    Many e-commerce sites offer multiple delivery options for customers to pick the one that best suits them (e.g., free delivery vs. express delivery).
  • What Are the Main Activities of Ecommerce Sites?

    Ecommerce websites are the ones that sell products and services online. The ecommerce industry is growing rapidly, and it has become an essential part of the internet today.

    The main activities of an ecommerce site are:

    Product listing
    You need to list your products on your site so customers can see them. You can use product feeds, catalogs, or databases to list your products on your site.

    Product search
    You need to make it easy for customers to find what they are looking for. You can do this by providing them with a search box or using filters and categories to narrow down their search results.

    Checkout
    Once customers have found what they want, they will want to buy it from you. This means setting up a checkout process where they can enter their details and pay for their order with their credit card or another payment method of choice, such as PayPal.

    Customer service
    Helping customers with their questions about your products and answering any questions they may have about ordering from your store.
  • What Are the Security Risks That Are Involved with Ecommerce Websites?

    Ecommerce websites are at risk of being hacked and can be used to distribute malware or other malicious content. Hackers often target ecommerce websites because they see them as a way to steal money, credit card information, and personal data.

    Malware Infection
    Malware is a program or software installed on a computer without the user's knowledge. These programs are usually installed by clicking on links or opening attachments in emails, which often contain malicious software. Once installed, malware can gather information from your computer and allow hackers to access your data.

    Phishing scams
    Phishing scams are a popular way for hackers to steal personal information from unsuspecting victims. These scams typically take place through email and attempt to trick people into giving away their personal information by pretending they are legitimate companies or government agencies.

    Ransomware
    Ransomware is another malware that will lock up your computer until you pay the hacker money to receive the key that unlocks it again. This type of attack has become increasingly common over recent years as hackers have found new ways to infect computers with ransomware to make money off their victims by selling them decryption keys or unlocking services.
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