Order Management Solutions

Fulfillment, Your Way: Dynamic Order Management Solutions Tailored for Buyers and Suppliers

As your Sitecore Order Management partner, we enable you to efficiently manage orders across diverse channels, scale supply management, and automate order fulfillment.

Sitecore Order Management Services

Seamlessly Manage and Fulfill Orders with Every Customer in Mind

At Icreon, we combine the power of Sitecore’s streamlined order management system with our deep Sitecore Order Cloud Implementation expertise to empower businesses in overcoming complex order challenges, from managing high volume orders, consolidating supplier management to ensuring real-time order updates and customer engagement. With seamless integrations into back-office systems, Icreon enables companies to streamline their order processes, boost operational efficiency, and deliver personalized shopping experiences.

Exceptional Results Guaranteed 

Elevate your ecommerce strategy with Icreon’s order management expertise

Sitecore Order Cloud empowers you to extend digital selling capabilities across diverse touchpoints and channels, whether it is B2C, B2B, and D2C. The solution helps you to centralize order management, optimize customer interactions, and drive revenue growth. But, when back-office operations integrations, data synchronization, and customization done poorly, it can lead to inefficient supplier onboarding, inadequate security measures, and poor scalability, compromising operational efficiencies and missed business opportunities.


With a proven track record of having 100’s of enterprise websites built on Sitecore, we at Icreon meticulously configure and set up Sitecore to align with your goals. From complex integrations to data migration and security measures, we ensure that every aspect is optimized for success. Our commitment to excellence, backed by a team of seasoned Sitecore professionals, Sitecore Order Cloud MVPs, and CX strategists, ensures that you are technically positioned to meet your order management objectives. With Icreon’s Sitecore Order Cloud implementation services by your side, you can build a flexible commerce foundation, consolidate supplier management, manage order fulfillment, deliver unified and captivating content, and harness real-time intelligence to drive ecommerce success.


Beyond the pure execution, their team was involved in the Information Architecture, wire-framing, design direction & deployment of our new systems.

Frank Cinque
Director of Technology, Ultrafabrics
A trusted Sitecore Platinum Partner
  • 100+
    Product Launches
  • 20+
    Sitecore Certified Developers
  • 50+
    Sitecore Projects Completed
  • 2
    Global Sitecore Awards
  • 12+
    Sitecore Certified Marketers
Sitecore Order Cloud Implementation Services
  • Omnichannel Order Management

    With our expertise in Sitecore omnichannel management services, you'll effortlessly track and process intricate orders, eliminating errors and delays. Centralized management empowers your business to optimize inventory, allocate resources efficiently, and refine the fulfillment process.

  • Streamlined Multichannel Ordering

    Our expertise in Sitecore's order management platform ensures a seamless blend of multiple channels, creating a unified ordering experience. Whether you need to streamline high-volume, multichannel ordering workflows or embark on a digital transformation journey, we make it easy for you.

  • Enhanced Fulfillment and Supply Process

    From setting up order placement experiences to streamlining the fulfillment process, we help improve your business at every aspect of the journey. Our customizable, automated notifications keep stakeholders informed and custom, real-time dashboards provide even more transparency.

  • Simplified Backoffice Operations & Headless Foundation

    As pioneering partner of Sitecore Order Cloud, our advanced expertise in headless, API-first, development allows you to seamlessly connect your existing back-office systems, automate critical functions, and transform data into personalized shopping experiences.

  • Hyper-Relevant Experiences

    We empower your business with the transformative capabilities of Sitecore's Personalization & Search. Harnessing the power of purchase intent, we personalize each buyer's journey, deliver hyper-relevant search results, and automate merchandizing.

Our Approach

Icreon’s Expertise in Order Management

Icreon, your trusted Sitecore order cloud development partner, specializes in optimizing order management operations, enabling error-free, data-driven decisions, and addressing the unique needs and pain points of your brand.

Content Discovery & Strategy

Through our comprehensive discovery workshop, Icreon implements a rapid initiation process tailored to order management. We collaborate closely with your team, diligently collecting vital information to ensure a smooth project kickoff customized to your order management needs.

Foundational Setup

Our strategy revolves around aligning advanced headless, API-first, cloud-native technology with your distinct order management requirements. This integration creates an order management system that seamlessly blends operations together while charting an innovative path to growth.


Our team comprises certified Sitecore developers, CX strategists, and MVPs, all well-versed within the world of order management. We consistently empower our clients by harnessing data-driven insights to create transformative business outcomes.

Maintenance & Upgrades

Elevate your order management capabilities with proactive maintenance and strategic enhancements. We deliver prompt issue resolution, smooth system upgrades, critical security patch management, knowledge base upkeep, and release updates, guaranteeing that your investment remains future-proof and continuously advances.

Training & Roadmap

As we wrap up the process, we offer comprehensive team training and supply you with a strategic roadmap tailored to your Sitecore order management needs. This roadmap provides expert recommendations for your next steps, ensuring your team is well-equipped to effectively oversee and optimize your Sitecore order management system. With our support, you can confidently navigate the complexities of order management and activate long-term success in delivering outstanding digital experiences.

Trusted by global leaders

Mille Lacs Corporate Ventures (MLCV)
Revitalizing Casino's Digital Experience with Sitecore XM Cloud

Mille Lacs Corporate Ventures (MLCV), with extensive operations in gaming and hospitality, undertook a modernization journey with a focus on order management. They turned to Icreon for expertise in overcoming their outdated infrastructure. Icreon recommended and implemented Sitecore XM Cloud, driving MLCV's digital transformation and optimizing their Sitecore investment. This resulted in a streamlined order management process, improved content control, and enhanced user experience.

Future Proof Your Business with Seamless Order Management Solutions