Strategy and Consultation
Icreon's strategy for Sitecore Engagement Cloud implementations starts with two key pillars: an intricate understanding of the platform and a deep dive into your unique business challenges. The journey begins with an intensive consultation to grasp your objectives and potential pitfalls. Our approach is flexible and agile, tailored to meet the evolving demands of today's digital landscape. It's not just about technical finesse; it's about how Sitecore can solve your real-world business dilemmas. This dual focus sets us apart from competitors and ensures a seamless fit for your business in any context. With Icreon, you're not just implementing Sitecore; you're adopting a well-rounded, deeply considered strategy designed to unlock the platform’s full potential for your unique needs.
CDP Foundation Setup
Icreon, a Platinum Sitecore Partner, leverages Sitecore's advanced Customer Data Platform (CDP) to transform disparate data silos into coherent, actionable insights. We help businesses capture, unify, and activate omnichannel customer data for holistic experiences that maximize conversions and revenue. Our expertise extends to real-time data collection and intelligent data lakes, ensuring every click, search, and tap translates into actionable insights.
The right implementation makes all the difference, and that's where Icreon excels. We ensure that your Sitecore setup is not just functional but fully optimized to meet your unique business needs. From SCV and CRM to ESP, our specialized implementation integrates diverse data sources seamlessly. This, coupled with our ability to interpret both live and historical data, enables real-time, in-session personalization that enhances customer engagement.
Support and Maintenance
Maintaining a powerful platform like Sitecore requires continuous effort and expertise. Icreon provides ongoing support to ensure your digital transformation efforts don't lose steam. From real-time insights through Business Intelligence analytics to bespoke audience segmentation, our maintenance services keep your Sitecore platform agile, up-to-date, and fully aligned with your organizational goals.
Optimization & Continuous Improvement
With Icreon's Optimization & Continuous Improvement services, you're in for sustained growth. We help businesses harness every facet of Sitecore, refining strategies, improving performance, and ensuring you remain at the pinnacle of digital experience management.